How long does a commission take?
From start to finish, most standard portraits take around 3-4 weeks to be finished and shipped. The initial steps of the rough and final sketch are typically when your input is most required, and as such can push the completion time back if a sketch needs to be revised before proceeding to the next stage. Custom portraits are more variable, as they can have more than one character and are sometimes more involved.
What happens if I am unhappy with my portrait?
Colin will always do his very best to realize your character to the best of his ability. During the rough sketch and final sketch stages, any number of revisions may be requested within 5 business days of the portrait order. This is to ensure that your portrait is painted exactly as you envision. If you’re still having doubts as to whether to proceed with the picture at this stage, a full refund of the order is available.
After a final sketch is approved, 50% of your order total is non-refundable. Once Colin completes the painting, you will receive a color accurate photograph of the work. If you need to request changes, three rounds of revisions are available at no further charge. If at the end of those three revisions, you are still unsatisfied, you will receive a 50% refund of the order total.
Will anyone else be working on my portrait?
No. Colin is the only painter with Roleplaying Portraits, and you will work with him directly. For examples of his work, please see the Gallery.
Can I send a photograph for you to paint from?
Yes! We call this the “alter-ego” treatment. Roleplaying Portraits is happy to provide this service. The best way to proceed with this sort of commission is to contact us before placing your order with your reference photograph. We’ll advise you on what photos work best for your character portrait.
Do you offer digital portraits or avatars?
Roleplaying Portraits specifically offers portraits in real media only. While an oil painting takes more time and materials to create than a digital image, it has the benefit of being a unique piece of art that can be enjoyed for years to come. Nothing strikes up conversation like a handmade, oil portrait of your roleplaying character!
Can I request a media other than oils on canvas, like pencil or charcoal?
Depending on the media, Colin can sometimes accommodate other choices although oils on canvas are his specialty. Please send your request via the Custom Portrait form and we’ll see what we can do.
Do you work in genres other than fantasy?
Yes! We know that roleplaying games cover a wide gamut of genres from horror to science fiction and everything in between. Fantasy characters are the most often requested portraits, but the sky is the limit as to what your type of genre you’d like for your character portrait.
Do you ship internationally?
At this time, we ship only to the US.